If your doctor has requested that you have tests you will need to make an appointment at a time suggested by the doctor, to review the results of your tests. If the results of the tests are deemed urgent or non urgent you will be contacted by Bendigo Medical and asked to come and see your doctor.
If you require an interpreter for your consultation or you have a communication impairment, you can arrange with our staff prior to your appointment to have the necessary assistance available to you at the time of you consultation. Please ensure that staff are aware of this at the time you make your appointment.
If you wish to speak to the doctor over the phone, a nurse will triage your call. The nurse will speak to the doctor who will either take your call or call you back at an appropriate time or advise the nurse on an appropriate course of action.
If you would like to make a complaint to the Practice Management. Please contact us via our 'contact us' page.
Alternatively, if you wish to make a formal complaint you can call the health services commissioner complaints and information via the Better Health Website.
Bendigo Medical has a comprehensive policy on the managment of your health information. For more details please click here
Are now available for anyone over 65 or have a chronic illness which makes you susceptible to the flu, you are eligible for a FREE flu vaccine.
Vaccinations are available BY APPOINTMENT. Please have a look on HOTDOC to make an appointment.